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PRIVACY POLICY

Last Updated: November 18, 2025

Welcome to Power Leads. Your privacy and the protection of personal information are important to us.

This Privacy Policy explains how Power Leads collects, uses, verifies, stores, processes and shares personal information when you visit our website, submit an enquiry, use our services or interact with our business.

By using our website or submitting your information through our forms, you acknowledge that you have read this Privacy Policy.

1. Information We Collect

Power Leads may collect the following categories of information:

A. Personal Information

  • Full name
  • Mobile number
  • Email address
  • Residential or business location
  • Contact details
  • Other information voluntarily submitted through enquiry forms

B. Enquiry & Business Information

  • Product or service requirements
  • Industry preferences
  • Budget preferences
  • Purchase or investment interests
  • Preferred location
  • Other information relevant to the enquiry

C. Verification Information

  • OTP verification status
  • Mobile number verification details
  • Call verification status
  • Customer enquiry confirmation
  • Date and time of verification
  • Relevant verification records, where lawfully collected

D. Technical Information

When you visit our website, we may collect:

  • IP address
  • Browser type
  • Device information
  • Website usage information
  • Cookies and similar technologies
  • Website interaction and traffic data

2. How We Collect Information

We may collect information through:

  • Website enquiry forms
  • Landing pages and advertising campaigns
  • Online lead generation campaigns
  • OTP verification systems
  • Telephonic conversations
  • WhatsApp or other authorized communication channels
  • Business partners and authorized service providers
  • Other lawful sources with appropriate permissions

3. Purpose of Collecting Information

We collect and process personal information for legitimate and disclosed purposes, including:

  • Responding to customer enquiries.
  • Understanding customer requirements.
  • Verifying mobile numbers through OTP.
  • Conducting telephonic verification of enquiries.
  • Identifying relevant business opportunities.
  • Providing requested products, services or information.
  • Generating and delivering relevant customer enquiries to our business clients.
  • Preventing fraudulent or duplicate submissions.
  • Improving our website and services.
  • Maintaining records and complying with applicable legal obligations.

4. Exclusive Lead Generation & Data Sharing

Power Leads specializes in exclusive and non-shareable lead generation services.

Our lead distribution practices are as follows:

  • Each lead generated under our Exclusive Lead Service is intended for allocation to only one purchasing business client.
  • We do not intentionally sell or distribute the same lead to multiple clients under the same exclusive lead order.
  • Relevant customer enquiry information may be shared with the designated business client for whom the enquiry was generated, subject to the disclosed purpose and applicable consent requirements.
  • Lead information is not intended for unauthorized resale, public distribution or unrelated commercial use.
  • We may share limited information with authorized technology providers, verification partners, hosting providers and service providers where necessary to operate our services.

Important: Exclusive allocation means that Power Leads does not intentionally distribute the same purchased lead to multiple buyers. It does not mean that a customer’s information can never independently exist in another company’s database.

5. OTP & Call Verification

To improve the authenticity of customer enquiries, Power Leads may use OTP and telephonic verification procedures.

These processes may include:

  • Sending a one-time password to verify a mobile number.
  • Confirming customer identity or contactability to the extent possible.
  • Calling customers to confirm their enquiry and requirements.
  • Recording verification status and relevant timestamps.
  • Maintaining verification records for quality assurance and dispute resolution.

OTP verification confirms control of the submitted mobile number at the time of verification. It does not independently establish a person’s legal identity.

Where calls are recorded, appropriate notice and consent will be obtained as required by applicable law.

6. Consent & Communication

We process personal information in accordance with applicable consent and lawful processing requirements.

By submitting an enquiry, you may be contacted through the communication channels and for the purposes disclosed at the time of submission.

These communications may include:

  • Verification calls
  • Enquiry confirmation
  • Information about requested products or services
  • Relevant communication from the designated business receiving your enquiry

You may withdraw consent for consent-based processing or opt out of promotional communications, subject to applicable law.

Withdrawal of consent does not affect processing already lawfully completed or processing permitted under another lawful basis.

7. Cookies & Tracking Technologies

Our website may use cookies, analytics tools and similar technologies to:

  • Improve website performance.
  • Understand visitor behaviour.
  • Measure advertising campaign effectiveness.
  • Remember user preferences.
  • Improve user experience.

You can manage cookies through your browser settings. Certain website features may not function properly if cookies are disabled.

8. Data Storage & Security

Power Leads takes reasonable technical and organizational measures to protect personal information against:

  • Unauthorized access
  • Accidental loss
  • Misuse
  • Unauthorized disclosure
  • Alteration
  • Destruction

We may use secure hosting infrastructure, access controls, authentication mechanisms and other appropriate safeguards.

However, no internet-based transmission or storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

  • Lead generation and verification
  • Service delivery
  • Customer support
  • Dispute resolution
  • Record keeping
  • Legal and regulatory compliance

When information is no longer required, it will be deleted or anonymized in accordance with applicable law, unless retention is legally required.

10. Third-Party Services

We may use third-party service providers for:

  • Website hosting
  • Payment processing
  • OTP delivery
  • Telecommunication services
  • CRM and lead management
  • Analytics
  • Customer support
  • Advertising and marketing technology

These providers may process information on our behalf, subject to applicable contractual and legal safeguards.

Power Leads is not responsible for the independent privacy practices of third-party websites or services. Please review their respective privacy policies.

11. Data Protection & Customer Rights

Subject to applicable Indian laws, individuals may have the right to:

  • Request information about personal data processing.
  • Request access to personal information.
  • Request correction or completion of inaccurate information.
  • Request erasure of personal information where legally applicable.
  • Withdraw consent where processing is based on consent.
  • Raise grievances regarding personal data processing.
  • Nominate another individual where such right is provided by applicable law.

Requests may be submitted using the contact information provided below.

We may need to verify your identity before processing certain requests.

12. Children’s Privacy

Our services are intended for adults and business users.

We do not knowingly collect personal information from children in violation of applicable laws. If we become aware that such information has been collected unlawfully, we will take appropriate steps in accordance with applicable law.

13. Data Breach & Security Incidents

In the event of a personal data breach, Power Leads will take appropriate steps to investigate, contain and address the incident and provide notifications to affected individuals and authorities where required by applicable law.

14. Changes to This Privacy Policy

Power Leads reserves the right to update this Privacy Policy from time to time to reflect changes in our business practices, technology or legal requirements.

The revised policy will be published on this website with an updated revision date.

15. Contact & Grievance Redressal

For privacy-related questions, requests, complaints or concerns, please contact:

Power Leads

Website: https://www.powerleads.in/

Email: contact@powerleads.in

Phone: 999099-8960

Address: Plot No. 7, UG, Amberahi, Sector 19, Dwarka, New Delhi – 75.

We will review privacy-related complaints and respond within the timelines prescribed under applicable law.

16. Governing Law

This Privacy Policy shall be governed by the applicable laws of India, including the Digital Personal Data Protection Act, 2023, and rules and regulations applicable to the processing of personal data, as in force from time to time.

By using our website and submitting an enquiry, you acknowledge that you have read this Privacy Policy.